How Aircontacts formats guest contact names

When a guest calls, you want to see everything you need to know in an instant: their name, which property they’re staying at, and when they arrived. That’s why Aircontacts uses a simple contact format that makes caller ID actually useful.

The format

Aircontacts stores guest information across two fields in your phone’s contact:

• Prefix field (vCard): [Property Short Name] [Check-in Date]
• Name field: [Guest Name]

When a guest calls, your phone displays the prefix first, followed by the guest name.

What you see on caller ID

Each contact synced to your phone displays as:

[Property Short Name] [Check-in Date] [Guest Name]

Example

If a guest named Adam Smith is checking in on January 2, 2026 at your property “123 Main St”, you’ll see this in your phone’s caller ID:

123 Main St 1-2-26 Adam Smith

Instead of just a phone number, you instantly know:

• ✓ Which property they’re staying at
• ✓ When their stay begins
• ✓ Their name

Customize the property short name

The “Short Name” of a property is editable in the portal. We recommend keeping it short and distinctive so it’s easy to recognize at a glance:

Bad	Good
123 Main Street Beachfront Vacation Rental	123 Main St
The Blue House on Oak	Blue House
Downtown Loft Apt 3B	Downtown 3B

Short names are especially useful if you manage multiple properties — you can quickly tell which listing a guest is calling from without opening the app.

Coming soon: customizable contact format

We know every host’s workflow is different. We’re actively working on customization options so you can arrange the contact format in a way that works best for you.

Have a suggestion for how Aircontacts should format contact names? We’d love to hear it. Drop us a line at info@vaboma.com — your feedback shapes the product.